Workshops will be held on November 9 and 10, 2019 at the Hilton Hotel, Austin.
Below is the schedule of workshops being held at this year’s CSCW. We have eight workshops on Saturday and eight on Sunday. Please follow the workshop organizers’ instructions on their websites for how to submit and participate in the workshop.
Workshop participants are required to register for their workshops (and pay the corresponding fee per workshop) via the conference registration site. The CSCW 2019 Organizing Committee cannot exempt or defray these registration fees for organizers or participants. Workshop registrations can be added at any time to existing conference registrations, including on the day of the workshop. There is a registration option for attendees who are only participating in a workshop but not the main conference.
W1. Qualitative Methods for CSCW: Challenges and Opportunities
Abstract: Qualitative methods have long been an important component of CSCW research.
However, it can be challenging to make qualitative work legible to a broader set of researchers, which is critical as mixed methods research becomes more common.
Moreover, the shift towards larger scales of data and increasing calls for open data and more transparency pose new questions for qualitative methods
in terms of data collection, analysis, reporting, and sharing. This workshop brings together researchers to discuss these challenges as well as new
opportunities for qualitative methods, with goals to help build norms and best practices for (1) conducting qualitative research,
(2) reporting that research, and (3) engaging and collaborating with CSCW researchers from other methodological traditions.
W2. Better supporting workers in ML workplaces
Abstract: This workshop is aimed at bringing together a multidisciplinary group to discuss
Machine Learning and its application in the workplace as a practical, everyday work matter. It’s our hope this is a
step toward helping us design better technology and user experiences to support the accomplishment of that work,
while paying attention to workplace context. Despite advancement and investment in ML business applications,
understanding workers in these work contexts have received little attention. As this category experiences dramatic growth,
it’s important to better understand the role that workers play, both individually and collaboratively,
in a workplace where the output of prediction and machine learning is becoming pervasive.
There is a closing window of opportunity to investigate this topic as it proceeds toward ubiquity.
CSCW and HCI offer concepts, tools and methodologies to better understand and build for this future.
W3. Ubiquitous Privacy: Research and Design for Mobile and IoT Platforms
Abstract: This one-day workshop aims to explore ubiquitous privacy research and
design in the context of mobile and IoT by facilitating discourse among scholars from the networked privacy
and design communities. The complexity in modern socio-technical systems points to the potential of utilizing
various design techniques (e.g., speculative design, design fiction, and research through design practices)
in surfacing the potential consequences of novel technologies, particularly those that traditional user studies
may not reveal. The results will shed light in future privacy designs for mobile and IoT technologies from both empirical and design perspectives.
W4. Life Transitions and Social Technologies: Research and Design for Times of Life Change
Abstract: When people experience major changes in their lives (
e.g., relationship changes, transition from high school to college, realizing an LGBTQ identity,
life stage changes such as transitioning to old age, etc.), they often turn to social technologies
to help navigate shifting identities and networks and find support and resources. People’s experiences
using social technologies during times of life transition, and how to better design such technologies,
has been a major focus of social computing research. This workshop will gather researchers working in
this space to discuss eight themes: life events vs. processes; changing identities; multiple overlapping
life events; physical and digital transitions; technology non-use during life transitions; liminality
framework; theoretical frames; and methodological considerations. Collaboratively, we will 1) synergize
insights from workshop organizers’ and participants’ research to determine how social technologies can
be designed to better support people during life transitions and 2) outline an agenda for the future of
social computing work focused on life transitions.
W5. The Future of Work(places)
Abstract: While the shift to on-demand labor may foster greater
control over one’s employment in some ways, it has removed much of the benefits
that come with consistently working in shared physical spaces. Working in physical
spaces allow opportunities for social support, long-term growth, and stability.
The goal of this workshop is to facilitate a discussion around how physical spaces
and online technologies influence each other in on-demand work. We plan to invite a
diverse group of stakeholders, including researchers studying these topics, grassroots
organizers who can represent and voice the concerns of their respective worker communities,
and designers of on-demand work platforms. Discussion and ideas generated from this workshop
will be archived online and made available to the larger research community and the general public.
W6. Identifying Challenges and Opportunities in Human–AI Collaboration in Healthcare
Abstract: The proposed workshop will bring together researchers in CSCW, HCI,
AI, and the social sciences, with practitioners, clinicians, and relevant stakeholders in
healthcare. Our goal is to identify research questions that will enable the field to uncover
the types of work, labor relations, and social impacts that should be considered when designing
AI-based healthcare technology. Specifically, we will consider the human experience of AI health
technologies by exploring the following themes: 1) New Roles/Work Created by AI/Automation Technology
in Healthcare, and 2) Trust in Light of Shifting Healthcare Workflows. The workshop aims to outline key
challenges, guidelines, and future agendas for the field, and provide collaboration opportunities for
CSCW researchers, social scientists, healthcare providers, and AI researchers, to share their perspectives
and co-create sociotechnical approaches to tackle timely issues related to AI and automation in healthcare work.
W7. wellcomm2019: Exploring how to design Tools and Methods to Empower Groups to Co-Create and Own Their Own Healthful Workplace Culture
Abstract: How do we design kit that can help groups build healthier workplace
cultures? And by health we mean the WHO version that is not just the absence of disease but also
physical, social and mental wellbeing. Our focus is also not primarily tech for the physical
environment--though that may certainly be part of it--but how design interactive tech for groups to
explore, engage, shape the culture itself that defines what's "normal" around WHO Health in that group?
Most health tech for daily health and wellbeing is focused on individuals. We know that,
with even the best will in the world, trying to practice what we learn in our workplaces,
if we are the lone person in our group with that practice, can be very challenging to sustain,
whether it’s abstaining from coffee break cookies, or taking a walking break or leaving a group
sufficiently early to get a good night’s sleep or to spend time with family.
It’s understandable when group members do not feel they have the knowledge or power to
create the fundamental cultural changes that would be necessary to support the kinds
of healthier practices they are exploring and from which they may already have felt benefit.
So, how do we design interactive technology to enable diverse workplace groups,
from personal assistants, to hotel housekeeping staff, to restaurant workers, to
teachers and first responders, to gain the resources they need to bring together a
group to explore, test, build, and create evidence of success to support processes
that will both improve their wellbeing, and work within their groups?
And to be really clear: the goal here is to create assets that groups themselves
can run without a Design Researcher needing to be present--can we create a Do it
for Ourselves Healthful Culture Toolbox?
We welcome multiple submission types--information available on our
W8. Contestability In Algorithmic Decision Making
Abstract: As algorithmic (and particularly machine learning) decision
making systems become both more widespread and visible to users, there are growing
concerns about their trustworthiness and users’ willingness to engage with them.
Alongside efforts to increase transparency and understandability, designing algorithmic
decision making systems for contestability is another way to address these issues. However,
adding contestability can be challenging, particularly in systems that are designed to be
opaque. As one example, recidivism prediction systems that cannot be appealed in court
demonstrate the complexities of systems that need to explain decisions, protect intellectual
property and maintain human rights. This workshop will address when and how lay users, experts,
regulators, and others should be able contest algorithmic decisions. This workshop aims to draw
from the diverse set of domains with existing contestability practices (health, law, insurance, etc.)
as well as ethics to develop a set of questions that need to be addressed as well as principles for how to do so.
W9. Fostering Historical Research in CSCW & HCI
Abstract: This day-long workshop aims to support and grow the community
of CSCW and HCI scholars that investigate the past to inform the design, critique and
conceptualization of technology. At this workshop, we will learn from examples of
historically-based CSCW and HCI work, explore issues in historical method that
come up in such work, share methods and techniques, provide feedback and support
to ongoing investigations; and define a shared agenda for future research on this
topic. The workshop will also highlight research and methods that focus on non-Western
contexts and that give voice to historically marginalized groups. Based on the workshop,
we will develop a white paper and a website that will collect resources to support CSCW
based historical investigations.
W10. Good Systems: Ethical AI for CSCW
Abstract: Artificial intelligence is revolutionizing work,
including what it means for cooperative work to be supported by computers.
The increased use of AI in CSCW can lead to many advantages, including increased
productivity and efficiency, but it can also include several potential ethical
trade-offs, such as invasions of privacy, loss of autonomy, and job displacement.
This workshop will explore the ethical dimensions of AI in CSCW, building on Good
Systems, a UT Grand Challenge. Specifically, the first half of the workshop will
focus on the need to design AI to work for all users and to avoid bias through the
use of universal design as well as the need for AI and CSCW researchers to interact
with policy and legal experts to work together to ensure that AI will be developed
in an ethical manner with sufficient consideration of its societal implications,
and also that AI will be regulated and legislated in ways that will maximize its
benefits to all people.
To Participate: Please submit a 1-page position paper (PDF) on the future of AI (what it will and/or should be)
via e-mail to GoodSystemsCSCW@austin.utexas.edu by August 30 (early bird) or September 30 (late breaking).
W11. Design and the Politics of Collaboration: A Grassroots Perspective
Abstract: In this workshop, we will advance our knowledge of how CSCW
technologies can be better aligned with grassroots politics of collaboration.
What politics are inherent in CSCW tools and techniques? How can we examine
whether sociotechnical systems support collaboration in ways that lead to
equitable solutions for all and not just a select few? What can we learn
about collaborative systems and practices from other communities of people with lived experiences
of politics of collaboration? Our workshop will incorporate communal practices of grassroots movement
building to collectively explore what it means to examine designs of CSCW artifacts and practices for
the politics they embody and promote. The workshop simultaneously is about grassroots approaches,
and also leverages lessons we have learned from grassroots movements in our workshop structure.
W12. Addressing the Accessibility of Social Media
Abstract: Social media platforms are deeply ingrained in society,
and they offer many different spaces for people to engage with others. Unfortunately,
accessibility barriers prevent people with disabilities from fully participating in these spaces.
Social media users commonly post inaccessible media, including videos without captions (which are
important for people who are deaf or hard of hearing) and images without alternative text
(descriptions read aloud by screen readers for people who are blind). Users with motor impairments
must find workarounds to deal with the complex user interfaces of these platforms,
and users with cognitive disabilities may face barriers to composing and sharing information.
We invite accessibility researchers, industry practitioners,
and end-users with disabilities to come together at CSCW 2019 to outline challenges
and solutions for improving social media accessibility. This workshop will forge
collaborations between researchers and practitioners, and define high-priority
accessibility challenges for social media platforms.
W13. Learning from Team and Group Diversity: Nurturing and Benefiting from our Heterogeneity
Abstract: By 2019, diversity is an established fact in most workplaces,
teams, and work-groups, presenting both old and new challenges to CSCW. Diversity
is a strength in some studies, and a burden in others. The literature is similarly
complex regarding individual and organizational approaches to realize those strengths,
or to mitigate those burdens. In this workshop, we collectively take stock of these
complex findings; we consider the several theoretical and methodological efforts to
organize these findings; and we propose new research directions to address the “diversity of diversity studies.”
W14. Mapping the “How” of Collaborative Action: Research Methods for Studying Contemporary Sociotechnical Processes
Abstract: Process has been a topic of concern for
CSCW since the beginning. Contemporary developments in sociotechnical landscapes have raised a
number of new challenges for the study of processes (e.g., massive online communities that bring
together vast crowds; Big Data technologies that connect many through the flow of data
across sites and contexts; etc.). These developments re-open questions about how we study,
document, conceptualize, and design to support processes in complex, contemporary
sociotechnical systems. This one-day workshop will bring together researchers and scholars
across academia and industry to: discuss the CSCW community’s unique focus and methodological
toolkit for studying process and workflow; provide a collaborative space for the
improvement and extension of new and ongoing research projects within this space;
and catalyze a network of scholars with expertise and interest in addressing challenging
methodological questions around studying process in contemporary, sociotechnical systems.
W15. Social Technologies for Digital Wellbeing Among Marginalized Communities
Abstract: Recent discussions of online social technologies focus on
their negatives in relation to wellbeing, prioritizing offline relationships and reduced
screen time. However, many marginalized communities depend on online social technologies
for building community, gaining social support and informational resources, and even exploring identity.
This makes the continued use of these technologies crucial for the wellbeing of marginalized communities.
This workshop aims to bring together a diverse group of researchers across subfields and across
marginalized groups to discuss what digital wellbeing looks like for marginalized populations,
share the state of knowledge in participants’ respective fields, and identify opportunities for
leveraging social technologies for wellbeing among and across these communities. We will engage
in exercises intended to foster mutual understanding, identify commonalities
between populations/areas of inquiry, and bridge gaps between these research areas.
Our goal is to stimulate interdisciplinary collaboration, with the hope of advancing
an overall research agenda regarding digital wellbeing for marginalized populations.
Those interested in participating should prepare a 1,000 word position statement based
on one or more of the prompts on our workshop website and submit it to firstname.lastname@example.org by August 30.
W16. Volunteer Work: Mapping the Future of Moderation Research
Abstract: Research on the governance of online communities
often requires exchanges and interactions between researchers and moderators.
While a growing body of work has studied commercial content moderation in the
context of platform governance and policy enforcement, only a small number of
studies have begun to explore the work of unpaid, volunteer community moderators
who manage the millions of different subcommunities that exist on platforms. In this
workshop, we want to create a pathway for future scholars to tackle the challenges and
opportunities of research on volunteer community moderators and establish best practices
for engaging with volunteer moderators without disrupting their work. Through lightning
talks, collaborative brainstorming exercises, and small-group activities applying principles
to research practice, workshop participants will bring together their diverse experiences
and perspectives to map the future of moderation research. Both industry and
academic researchers as well as experienced moderators will lead this one-day
workshop that may accommodate up to 20 participants.